This Shipping Policy explains how Furicafit, Inc., operating the FuricaFit online store at https://furicafit.com, processes and ships customer orders.
## Shipping Destinations
We currently ship to addresses within the United States, including APO/FPO addresses where carrier service is available. We do not ship internationally at this time.
Orders can only be shipped to destinations supported at checkout. We currently do not ship to locations that are unavailable through our checkout system.
## Order Processing
Orders are generally processed within 1–2 business days (Mon–Fri, excluding US holidays).
Processing time is separate from delivery time. Orders placed on weekends or applicable holidays may begin processing on the next business day.
In some cases, additional processing time may be required due to product availability, order verification, oversized-item handling, or other fulfillment requirements.
## Delivery Estimates
Standard delivery estimates:
Standard parcel: 3–7 business days; oversized/freight: 5–10 business days
Expedited delivery estimates:
Eligible standard parcels: 2–3 business days; oversized/freight items may not qualify
Delivery estimates begin after an order has been processed and shipped.
Delivery dates are estimates and are not guaranteed. Carrier delays, severe weather, high shipping volumes, address issues, and other circumstances outside our reasonable control may affect delivery times.
## Standard Parcel Shipping
Accessories and compact fitness equipment are generally shipped through standard parcel carriers such as UPS, FedEx, USPS, or other available carriers depending on the product and destination.
The carrier used for an order may vary based on package size, weight, destination, and service availability.
## Oversized and Heavy Fitness Equipment
Larger or heavier fitness equipment may require oversized parcel or freight delivery.
Oversized-item delivery times may differ from standard parcel delivery times depending on the product, destination, carrier availability, and delivery requirements.
Some oversized products may:
- Ship in more than one package
- Have separate tracking numbers for individual packages
- Require additional handling by the carrier
- Require delivery coordination before arrival
If additional delivery coordination is required, the carrier may contact you using the telephone number or other contact information provided with your order.
Please make sure your contact information is accurate when placing an order.
## Shipping Costs
Shipping is calculated at checkout by destination, size, weight, and service. Oversized items may cost more.
Any applicable shipping charges are shown before payment is completed.
Shipping costs may vary based on destination, package size, weight, selected shipping service, and whether an item requires oversized or freight handling.
## Expedited Shipping
Expedited shipping may be available for eligible standard parcel items.
Oversized, heavy, or freight items may not qualify for expedited shipping.
Availability and applicable charges, when offered, will be shown during checkout or confirmed through the applicable shipping method.
## Tracking
Once your order ships, tracking information will be sent to the email address associated with your order when tracking is available.
Please allow up to 24 hours after receiving a shipping confirmation for carrier tracking information to update.
If an order is shipped in multiple packages, you may receive more than one tracking number.
## Lost, Delayed, or Damaged Shipments
If your order is significantly delayed, appears to be lost in transit, or arrives damaged, please contact us at ugueopk@gmail.com.
For damaged shipments, please contact us as soon as reasonably possible and keep the product, packaging, and shipping materials while we review the issue.
We may request photographs or other reasonable information to help document shipping damage and assist with the carrier or fulfillment provider.
## Address Accuracy
Customers are responsible for providing a complete and accurate shipping address at checkout.
Please review your shipping information carefully before placing your order.
If you notice an address error before shipment, contact us as soon as possible at ugueopk@gmail.com. We will attempt to update the address when possible, but address changes cannot be guaranteed once an order has entered fulfillment or has shipped.
Furicafit, Inc. is not responsible for delivery problems caused by incorrect or incomplete shipping information provided by the customer, although we will make reasonable efforts to assist.
## Delivery Issues
If tracking shows an order as delivered but you cannot locate the package, please:
- Check the delivery location and surrounding area
- Check with household members, building staff, or neighbors where appropriate
- Review the tracking information for delivery notes
- Contact the carrier when necessary
If you still cannot locate the shipment, contact us at ugueopk@gmail.com so we can review the situation.
## Order Changes and Cancellations
Orders may be cancelled before fulfillment when possible.
Once an order has shipped, it can no longer be cancelled and must be handled in accordance with our Refund & Return Policy.
For cancellation requests, please contact us as soon as possible at ugueopk@gmail.com and include your order number.
## Contact Us
If you have questions about shipping, delivery, tracking, or an existing order, please contact us:
Email: ugueopk@gmail.com
Phone: +1 626 704 7605
Furicafit, Inc.
1220 N Market Street, Suite 1000
Wilmington, DE 19801 United States
Website: https://furicafit.com